so you are talking about the back-lighting then, the 3x 10mm neo-wedge bulbs?
if those bulbs are on you should be seeing something at least. are you certain they're in the correct way and getting juice? a way to test might be to take the knobs off while the unit is in the car and it's night time.
if they are getting juice and are just not powerful enough you may want to try these guys
http://autolumination.com/74.htmsearch for: SMT II Neo - Wedge LED Instrument Panel Bulbs
those look like the best bet at the moment. is that what's in the spree kit? i have the single smt neo wedge in there right now and they light up alright (not the best, but plainly visible) autolumination seems to frequently get new stuff in though, so i'm holding out for some kind of 5 smt before i pull it out again.